FAQS

Sizing

Jade bangle sizing is usually based on the inner diameter (mm). The best method is to measure:

  • The widest part of your hand when you form your hand into the position used to slide a bangle on (thumb tucked toward palm), or
  • The inner diameter of a bangle that already fits you comfortably.

Wrist circumference helps, but for bangles, hand width and knuckle size matter more. If you share:

  • Your palm width at the widest point (across the knuckles), and

  • Your preferred fit (snug or slightly loose),

We can recommend the best size range.

Yes. Contact us via care@yingmart.co or message the channel where you plan to buy. Please send:

  • Inner palm width (inches or cm)
  • Wrist circumference (optional)
  • A photo of your hand measurement tape placement (optional)

We offer size exchange only under our Return Policy:

  • Request within 14 days after receiving the shipment
  • Item must be in original condition, original packaging, and 100% good quality (no cracks/breaks)
  • Buyer pays return shipping; shipping fees are not refundable

Jade Care

  • Use lukewarm water and a soft cloth
  • If needed, use mild soap
  • Rinse thoroughly and dry with a soft cloth

Avoid:

  • Dropping or impact against hard surfaces
  • Strong chemicals (perfume, bleach, cleaners)
  • Prolonged exposure to extreme heat or rapid temperature changes
  • Wearing during heavy exercise, housework, or any activity with high impact risk

Yes. Jade is tough but can crack if hit at the wrong angle or dropped on hard surfaces. Please handle and store carefully.

  • Store separately to avoid scratches from harder jewelry
  • Use a soft pouch/box
  • Keep away from heavy objects that can press on the piece

Yes. Natural stone varies, and lighting/screen settings can change how color and translucency appear. These differences are normal for natural jade.

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